TAZ Entertainment



Privacy Statement
Goods and Services & Returns Policy
Delivery Policy
Contact Information

Privacy Statement

TAZ Entertainment is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the TAZ Entertainment Web site and governs data collection and usage. By using the TAZ Entertainment website, you consent to the data practices described in this statement.

Collection of your Personal Information

TAZ Entertainment collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. TAZ Entertainment also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by TAZ Entertainment. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by TAZ Entertainment for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TAZ Entertainment Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through TAZ Entertainment public message boards, this information may be collected and used by others. Note: TAZ Entertainment does not read any of your private online communications.

TAZ Entertainment encourages you to review the privacy statements of Web sites you choose to link to from TAZ Entertainment so that you can understand how those Web sites collect, use and share your information. TAZ Entertainment is not responsible for the privacy statements or other content on Web sites outside of the TAZ Entertainment and TAZ Entertainment family of Web sites.

Use of your Personal Information

TAZ Entertainment collects and uses your personal information to operate the TAZ Entertainment Web site and deliver the services you have requested. TAZ Entertainment also uses your personally identifiable information to inform you of other products or services available from TAZ Entertainment and its affiliates. TAZ Entertainment may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TAZ Entertainment does not sell, rent or lease its customer lists to third parties. TAZ Entertainment may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, TAZ Entertainment may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TAZ Entertainment, and they are required to maintain the confidentiality of your information.

TAZ Entertainment does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

TAZ Entertainment keeps track of the Web sites and pages our customers visit within TAZ Entertainment, in order to determine what TAZ Entertainment services are the most popular. This data is used to deliver customized content and advertising within TAZ Entertainment to customers whose behavior indicates that they are interested in a particular subject area.

TAZ Entertainment Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TAZ Entertainment or the site; (b) protect and defend the rights or property of TAZ Entertainment; and, (c) act under exigent circumstances to protect the personal safety of users of TAZ Entertainment, or the public.

Use of Cookies

The TAZ Entertainment Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize TAZ Entertainment pages, or register with TAZ Entertainment site or services, a cookie helps TAZ Entertainment to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TAZ Entertainment Web site, the information you previously provided can be retrieved, so you can easily use the TAZ Entertainment features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TAZ Entertainment services or Web sites you visit.

Security of your Personal Information

TAZ Entertainment secures your personal information from unauthorized access, use or disclosure. TAZ Entertainment secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Goods and Services & Returns Policy:

All pricing listed on this website is in AUD dollars.

The ticket selling engine is Seat Advisor Box Office Australia (SABO). All credit card payments are processed through Securepay.

Terms & Conditions of Ticket Sales: The ticket/s are sold or issued by TAZ ENTERTAINMENT and is subject to the AEIA Code of Practice for Event Ticketing and to the following conditions.
1. The ticket cannot be returned or refunded after purchase except as provided for in the AEIA Code of Practice for Event Ticketing.
2. The right is reserved to add, withdraw or substitute artists, vary ticket prices, and/or vary advertised programmes, seating arrangements and audience capacity.
3. The right of admission is reserved by the venue and/or Entrepreneur and/or its' agent. Cameras, tape recorders and other recording devices are not permitted.
4. If a performance is cancelled due to an Act of God, natural disaster, adverse weather or for any other cause reasonably beyond the agent's control, there is no right of refund or exchange, and no obligation is assured by TAZ ENTERTAINMENT for the arranging of a substitute service, event or performance.

Live Performance Australia

The AEIA Code of Practice for the ticketing of Live Entertainment in Australia can be accessed at Live Performance Australia (LPA) website - click here

Delivery Policy:

Ticket Delivery Method:

Upon the customer selecting one of the below preferred delivery methods:

Registered Post: Tickets will be sent by Registered Post to your nominated mailing address up to seven days (7) prior to the event.
Standard Post: Tickets will be sent by Standard Post to your nominated mailing address up to seven (7) days prior to the event.

Print At Home: Tickets will be sent via email to the customers nominated email address and will receive an immediate email confirmation of order processed and order number. Following in a seperate email the customer will receive their secure and barcoded printable tickets in an attached pdf file. An adobe reader is required to open and print this file. A free version of the latest Adobe Reader can be downloaded by going to  http://www.adobe.com/products/acrobat/
Door Pick Up: Tickets are available for collection at the door at least 30 minutes before the start of the event.

All tickets are secure with their own unique barcode. All tickets are required to be presented at entry to the event and may be cross referenced or scanned.

TAZ Entertainment and TAZ Tix is in no way responsible for a patrons loss or misuse of ticket.

Changes to this Statement

TAZ Entertainment will occasionally update this Statement of Privacy to reflect company and customer feedback. TAZ Entertainment encourages you to periodically review this Statement to be informed of how TAZ Entertainment is protecting your information.

Contact Information

TAZ Entertainment welcomes your comments regarding this Statement of Privacy. If you believe that TAZ Entertainment has not adhered to this Statement, please contact TAZ Entertainment at taz@tazentertainment.com.au . We will use commercially reasonable efforts to promptly determine and remedy the problem.

TAZ Entertainment
ABN: 16 237 449 334

Director: Melanie DeCull

94 Old York Road
Greenmount WA 6056

PO Box 4072
Swan View WA 6056

TAZ TIX - BOOKINGS: 9255 3336
Office: 0011-61-8-9255 3336
Fax: 0011-61-8-9255 3395
email: taz@tazentertainment.com.au

TAZ Entertainment and Melanie DeCull is a member of Live Performance Australia and Media Entertainment Arts Alliance.